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FREQUENTLY ASKED QUESTIONS
Please see below for frequently asked questions concerning the Cleveland Iron Works pellet stoves. If you do not see details on your question, please feel free to reach out via phone or email on our Contact Us page.
Pellet Stoves
To Adjust the Auger (Pellet Drop Rate Settings) Without the App
- Cycle using the “Flame” button between settings P1, P2, P3, and P4
- P1 is the fastest setting
- P4 is the slowest setting
To Adjust the Fans for a Better Burn on the Pellet Drop Settings
- Press and hold the “Wrench” button for two (2) seconds
- Press the “thumbs up” to get to cycle to each of the Pellet Drop Rate Settings
- Adjust the “S” for Venting Fan and “F” for Blower Fan settings using the arrow keys
- Use the “Clock” button to switch between “S” and “F”
- The lower the setting the slower the fan
- Only change settings by a few numbers at a time
To Change the Time – Runs on 24-Hour Clock
- Press and hold the “Wrench” button for two (2) seconds
- Use the “Thumbs Up” button to cycle to the “Modify Clock” Setting
- Use the “Clock” button to switch between Hours and Minutes
- Use the “Arrow Up” and “Arrow Down” buttons to change the current selection
- Use the “Thumbs Up” button to confirm the time set
To Program Automatic On and Off Without the App
- Press and hold the “Wrench” button for two (2) seconds
- Cycle through the settings using the “Thumbs Up” button until you find the different days of the week
- Use the “clock” button to change between options (The screen with 24 little boxes)
- Use the “Arrow” buttons to adjust if on or off for each day
- A Tall Box is for “On” and the Short Box is for “Off”
- Each box is for an hour of the day, the first box is 00:00 (Midnight) and the last box is for 23:00 (11PM)
Using the “Wrench” Button again will take you out of the settings menu
Disabling Wi-Fi
- Press and hold the up arrow until it asks for a 4-digit password
- Use the arrow keys and clock button to input 1109 as the password
- Thumbs-up to confirm, and then press the thumbs-up 17 times to get to the Wi-Fi enabled option. (Open or Closed)
- Press clock button to switch over to the “closed” setting
- Thumbs up one more time and then the wrench button will take you out of the password protected settings menu
Switching Between Fahrenheit and Celsius
- Press and hold the up arrow until it asks for a 4-digit password
- Use the arrow keys and clock button to input 1109 as the password
- Press Thumbs-up to confirm, and then press the thumbs-up 18 more times to get to the Temperature Type
- It will show a F for Fahrenheit and a C for Celsius
- Press clock button to switch over to the desired readout setting
- Press the wrench button to take you out of the password protected settings menu
Pellet Stoves - ECO Mode Details
Changing Eco Modes
- Press and hold the “Wrench” Button until the heater beeps
- Press (Do Not Hold) the “Thumbs Up” button seven (7) times to cycle to the screen that reads “ECO Mode” on the top line
- Press “Clock” Button to switch between the selected Eco Modes
- Press “Wrench” Button to leave the settings menu
ECO1 Mode Details
- Unit will run until desired temperature is reached
- Once temperature is reached, unit will go through shut down
- Stove will relight when thermostat reads the temperature is out of range
- 2-3 degrees away from your desired setting
- The stove will go into stabilization and run until it reaches temperature
- Cycle will repeat
ECO2 Mode Details
- Stove will run even if desired temperature is reached
- When temperature is reached the unit will slow the pellet drop rate (P4)
- In some cases, the temperature in the room will continue to raise
- Once the thermostat reads the temperature out of range it will change to a faster setting (P1) to raise the temperature